Steve, who comes from Canada, is a freshmen of makeup display packaging project, so we must to know kind of his product and recommend what material is the competitive and suitable for his product.
At the beginning, he just gave us box style and size, and no any design. So we will ask what kind of surface finishing do you want? Matt lamination or Gross lamination? And could you send us some similar picture of your design? And quickly, he provided us picture and we had known that it is CYMK color printing.
Finally we recommended his box using white kraft paper + E-flute corrugated paper + 350gsm CCNB paper and attached same materials of the box we have done for his reference and then he agreed with us. After all information to be confirmed, such box style, box size, surface finishing, quantity etc, we quoted him a good price and Steve replied me and accept our price after several days, and he also made a payment by credit card through Alibaba Trade Assurance wiithout hesitation.
Of course, we also make sure every details and responsible for every clients. After his payment, firstly, we made a blank sample, and then we made a digital sample. Finally, we made a mini sample of display paper box for his confirm again and again. And in our production time, we also sent some production to tell its process, which he can know how everything goes well and knew our estimated delivery time.
So we also appreciate it that we can built a good business relationship with Steve. Thanks for your support on our company.